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Union Hotel, Penzance

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From82US$ /night
Check-in
04Dec2024Select date
Check-out
05Dec2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Union Hotel, Chapel Street, Penzance, Penzance, United Kingdom, TR18 4AE

Established in the 17th Century, the Union Hotel is located in the heart of Penzance on one of Cornwall's most architecturally significant streets. It is steeped in history, having witnessed events such as the first announcement of the Battle of Trafalgar in 1805. The hotel also retains elements from its original theatre, making it a unique blend of historical and cultural significance. Notable figures, including Charles Dickens, have graced its rooms and bars, contributing to its rich narrative.

Location

Situated centrally in Penzance, the hotel offers easy access to local attractions and shops. It is conveniently located near the Harbour and Heliport, making it an ideal stay for travelers heading to the Isles of Scilly. Public transportation options are readily available, and the staff can assist with taxi arrangements to Land’s End Airport, which is 15 km away.

Rooms

The Union Hotel offers a variety of accommodations, including family rooms, sea view doubles, and standard twin and double rooms. Each room is equipped with en suite bathrooms, TV, and tea and coffee making facilities. Family rooms can accommodate 3 to 4 guests, with additional beds available for an extra charge. Many rooms provide views of the sea, catering to different needs and preferences.

Eat & Drink

Hamilton's Restaurant presents an elegant ambience, enhanced by original art, for guests to enjoy homemade dishes. The menu features local produce, including fresh vegetables and seafood from nearby Newlyn. The Nelson Bar serves an excellent range of bar food in a relaxed setting adorned with Nelson Prints. Guests can also enjoy live music on weekends, enhancing the dining experience.

Leisure & Business

The hotel features several event spaces, including a beautifully restored Georgian ballroom and a Theatre Bar, both suitable for weddings and various functions. The graceful lounge area provides a quiet space for reading or gatherings. Business meetings and private events can be accommodated with buffet or sit-down meal options available for up to 100 guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Single Room Sea View
Max:
1 person
Bed options:
1 Single bed
Sea view
Heating
Bathtub
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Single Room
Max:
1 person
Bed options:
1 Single bed
Heating
Bathtub
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Twin Room
Max:
2 persons
Bed options:
2 Single beds
Heating
Bathtub
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Getting around

A list of all available modes of transport

City Centre
Penzance200 m
Airports
Penzance (PZE) 2.6 km
Land's End (LEQ) 14.5 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Free parking
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Smoke detectors
  • Fire extinguishers
  • Key access

Guest Parking

  • Electric kettle

Services

  • Housekeeping
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Children's menu

Spa & Leisure

  • Live entertainment
  • Leisure/ TV room

Room features

  • Heating
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
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Location

Union Hotel, Chapel Street, Penzance, Penzance, United Kingdom, TR18 4AE
Map view
street view
Union Hotel, Chapel Street, Penzance, Penzance, United Kingdom, TR18 4AE
Nearby
Museum
Penlee House Gallery and Museum
390 m
Garden
Morrab Gardens
210 m
PenzanceEngland
Chapel Street
10 m
Western Promenade Rd
Jubilee Pool
560 m
Church
Saint Mary's Church
250 m
Morrab Road
Penlee Park Open Air Theatre
350 m
Gallery
The Exchange
50 m
PenzanceEngland
Boscawen-un Stone Circle
100 m
Treriefe House Treriefe House Trereife House Near Newlyn
Trereife House
100 m
5 Alverton Street
The Alverton Gallery
210 m
Church
St Mary the Virgin Church
260 m
Mall
Wharfside Shopping Centre
530 m
The Basement
Eureka Escape Cornwall
80 m
Penzance TR18 4HY
Penlee Park
400 m
56 Chapel Street No Longer In Chapel Street
Stoneman Gallery
40 m
Battery Rd
Battery Rocks
540 m
Gallery
Cornwall Contemporary
110 m
Bread Street
Tradstract Gallery
200 m
Gallery
Lighthouse Gallery
300 m
Penzance
Remwood Lagoon
580 m
Restaurants
Curry Corner
10 m
68 Chapel Street
The Tremenheere
140 m
4-8 Market Place
Colyers Cafe
50 m
61 / 62 Chapel Street Arcade
Full House Chinese Take Away
120 m
2 Parade Street
Warren's Bakery
250 m
11 Market Jew Street
Wetherspoons
230 m
Market Jew Street
Mounts Bay Pasty Company
230 m
8 Market Jew Street
Smugglers Den
250 m
10 Causewayhead
Rosie's Tea Rooms
300 m
28 Market Jew Street
Poppies
280 m
Belgravia Street PRC Outreach
The Pirates Rest
320 m
62 Daniel Place

Reviews and Ratings

Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
great location
helpful staff
dirty rooms
dated decor
6.8/10
Nice
Rooms
6.4
Location
8.3
Service
6.8
Dining
6.5
Guest reviews
6.8/10
based on 8 reviews
3.5/5 based on 344 reviews
6.6
6.6/10based on 1064 reviews
#57 of 83 B&Bs / Inns in Penzance based on Tripadvisor
Jane
United States, May  2024
6.8/10

My stay at the hotel was a mix of positives and negatives. The rooms were extremely spacious and well-furnished, but they were let down by the dated decor and water leaking from the ceiling in the bathroom. The service was friendly and engaging, with a touch of humor, but there were some issues with housekeeping. The location was ideal for my purpose, close to the venue I was visiting, but the bar area was not great for work. The dining experience was varied, with some good and not-so-good meals. Overall, a decent stay with room for improvement.

Rooms
7.0
The rooms were of excellent size and well-furnished.
Service
6.0
The service was fairly pleasant with a touch of humor.
Location
8.0
The location was ideal for my purpose, very close to the venue I was visiting.
Dining
7.0
The dining was of a very good standard, but there were some disappointing choices.
Facilities
6.0
The hotel facilities were decent but could use some improvement.
Neil
United Kingdom, April  2024
7.4/10

The hotel's location is excellent, close to shops, restaurants, and the beach, but could improve with some updates. The service was great, with a helpful and friendly staff. The dining experience was average but could be more efficient. Overall, a decent option with good value for money.

Rooms
7.0
The room was substandard and could benefit from some updating but had the essentials like a bedside lamp.
Service
8.0
The service was friendly and accommodating, especially with assistance for storage and room allocation.
Location
9.0
The hotel is centrally located, close to shops, restaurants, and transportation options, making it convenient for exploring the area.
Dining
6.0
The dining experience was average, with some delays in food preparation, but the original dishes were decent.
Facilities
7.0
The facilities were adequate for a basic hotel and met most essential needs.
Michelle
United States, March  2024
6.8/10

The hotel has its ups and downs. The rooms need a serious upgrade as they were quite dirty and felt like they haven't been touched in 50 years. However, the service from the staff was very helpful and kind, although a bit underrepresented. The location is superb, allowing easy access to both the town and the sea. The dining experience was good overall, except for running out of sausages on one occasion.

Rooms
5.0
The room I stayed in was quite disappointing. It was small, dirty, and in dire need of a renovation. The decor felt like it belonged to a 1970s time capsule.
Service
7.0
The staff members were lovely and tried their best to assist us, even though the hotel was full. They went the extra mile by offering us complimentary prosecco, which was a nice touch.
Location
9.0
The hotel's location was a major highlight. It was convenient for exploring the town and walking to the Quay for trips to the Isles of Scilly. Being in the city center of Pencanze made everything easily accessible.
Dining
7.0
The dining experience was satisfactory, with tasty food. However, there was a slight hiccup on one occasion when they had run out of sausages for guests ordering breakfast.
Facilities
The facilities were decent overall, although there were some areas that needed improvement.
great location
dirty rooms
Christopher
United Kingdom, February  2024
7.4/10

The hotel is conveniently located in the city center, offering easy access to various lively pubs and close to the station. The rooms have an old-world charm but are basic, with small TVs and standard bathrooms. The service was friendly, with staff going the extra mile to accommodate guests even in the absence of the manager. The dining options could use some improvement, especially for early departures. Overall, a warm and friendly atmosphere but with some room for enhancements.

Rooms
7.0
The rooms have an old-world feel and are basic in terms of amenities but provide a comfortable stay.
Service
8.0
The staff was friendly and accommodating, making the stay pleasant even during the manager's absence.
Location
9.0
The hotel is in a great location in the city center, surrounded by lively pubs and close to the station, offering convenience for travelers.
Dining
6.0
The dining experience could be improved, especially for early departures, but overall satisfactory.
Facilities
7.0
The hotel offers a warm and friendly atmosphere with basic facilities, suitable for a comfortable stay.
Will
United Kingdom, January  2024
6.4/10

My stay at the hotel was a mixed experience. The rooms, though a little tired, were adequate for our budget. Our family room at the front of the hotel was light, airy, clean, and had a large shower. However, the bathroom was disappointing with a chipped bath and some cleanliness issues. The staff's service ranged from exceptionally surly to very obliging, with some mixed interactions. The location was good for its proximity to shops, bars, and restaurants, but the hotel showed signs of wear and rust in places. The dining experience had its ups and downs, being a mix of disappointing and great moments. Overall, a stay with some highs and lows.

Rooms
7.0
The family room was light, airy, clean, and had a large shower.
Service
6.0
The staff's service varied from exceptionally surly to very obliging.
Location
8.0
The hotel's location was good for its proximity to shops, bars, and restaurants.
Dining
6.0
The dining experience had its highs and lows.
Facilities
5.0
The hotel showed signs of wear and rust in places.
Arthur
United Kingdom, December  2023
6.2/10

The hotel has a great central location but lacks some maintenance in the rooms. The service is friendly and professional. Dining offers good meals but can be inconsistent. The facilities are decent, catering to basic needs.

Rooms
5.0
My room overlooking the fire escape was basic and in need of refurbishment. The linen was unmade, leaving me to make up the bed later.
Service
7.0
The staff at the bar were friendly but seemed understaffed. The housekeeping service was professional and welcoming.
Location
6.0
The hotel's location was central but lacked some essential amenities nearby. Nonetheless, it was interesting being in the crows nest room with a unique view.
Dining
7.0
The dining experience was good, although there were delays in getting basic items during breakfast.
Facilities
6.0
The facilities were basic but sufficient for a short stay.
Scott
United Kingdom, December  2023
7.4/10

The hotel offers beautiful views and high-standard food, although the rooms may need some refurbishment for a pristine feel. The service is a mix of friendly and professional interactions, and the location is fantastic for exploring the city. The dining experience is energizing, but there are opportunities for improvement in the service and check-in process.

Rooms
7.0
The rooms, though decent in size, could use some refurbishment to enhance the overall experience.
Service
6.0
The staff is a mix of friendly and professional, but there were inconsistencies in the level of service provided.
Location
9.0
The hotel's location in the city center is fantastic, with easy access to restaurants and shops.
Dining
7.0
The dining experience provided energizing options but lacked consistency in service quality.
Facilities
8.0
The facilities offered are sufficient for a comfortable stay.
Jerry
United States, November  2023
6.8/10

My stay at the hotel was a mixed experience. While the rooms were spacious and comfortable, the noise from the band vibrating through them until late at night was a bit disappointing. The location, though central and convenient, had some issues with bad reception at the hotel's back. The service was a bit of a letdown due to miscommunication among staff, but the helpful barman stood out for his assistance. The dining options were basic, but the full English breakfast was decent before heading out for the day.

Rooms
7.0
The rooms were both spacious and comfortable.
Service
6.0
The staff, while not the most professional, were incredibly helpful, very polite, and friendly.
Location
8.0
The hotel's position was fantastic, being central to Penzance and just a short walk from the station.
Dining
6.0
The dining experience was okay, with a decent full English breakfast available.
Facilities
7.0
Facilities were okay overall.
great location
noise issue
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Rooms and Guests2 Guests, 1 Room